Long-term business success relies on customer loyalty.
Though one-time purchases will certainly put money in your coffers, it’s the customers who buy from your brand time and time again that will really help you reach your financial goals – and beat out your competitors.
But cultivating loyal customers – and their repeat purchases – is easier said than done. In fact, according to recent data from Facebook, there’s a lot that goes into building a long-term customer relationship, and much of it is pretty intangible.
Let’s ... Read More